Why UK clinics are switching from Timely
Timely's per-user pricing and paid add-ons make it expensive fast. ManagePatients charges a flat monthly fee — consultation forms, SMS reminders, and UK data storage all included.
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Pricing, side by side
What you actually pay
Timely charges per user. We don't.
Timely prices are approximate GBP conversions from their NZD pricing. Does not include consultation forms (paid add-on) or SMS costs.
3-user clinic: £28/month cheaper
A 3-person team on Timely Build pays around £48/month — before consultation forms or SMS. ManagePatients Starter is £19.99/month and includes both.
The biggest difference
Consultation forms: add-on vs included
Consultation forms
Timely requires a paid add-on to unlock consultation and intake forms. That means you're paying extra for a feature that's essential for almost every clinical service — health screening, consent, medication history.
Timely consultation forms: paid add-on on top of your monthly fee
Consultation forms
Every ManagePatients plan includes the full consultation form builder. Custom questions, yes/no, multiple choice, date fields, consent. Auto-sent by email and SMS. Responses linked to each appointment.
Included from your first appointment — no add-on, no extra charge
Feature by feature
Full feature comparison
Every dimension, side by side
Pricing
Consultation forms
Communications
Booking & payments
Data & compliance
Admin & records
Comparison based on publicly available information as of 2025. Timely pricing in GBP is approximate (converted from NZD).
Data sovereignty
Built in the UK, for UK clinics
Timely is a New Zealand company. Your patient data leaves the country.
UK data storage
All patient data stored in UK/EU-region servers. Timely stores data in New Zealand.
UK regulations
Built around UK GDPR, VAT, and healthcare practice — not adapted from a foreign market.
UK support
Support team based in the UK. We understand your clinic, your patients, and your software.
Ready to make the switch?
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