UKManagePatients vs Timely

Why UK clinics are switching from Timely

Timely's per-user pricing and paid add-ons make it expensive fast. ManagePatients charges a flat monthly fee — consultation forms, SMS reminders, and UK data storage all included.

No credit card required · Full Timely import · Cancel anytime

Pricing, side by side

What you actually pay

Timely charges per user. We don't.

Team size
ManagePatients
Timely Build
Timely Elevate
1 user
£19.99
Starter plan
Save £0/mo vs Build
20
Base plan, 1 user
30
Base plan, 1 user
3 users
£19.99
Still Starter — 3 users included
Save £28/mo vs Build
48
Base + 2 extra users
70
Base + 2 extra users
5 users
£49.99
Growth plan — up to 10 users
Save £26/mo vs Build
76
Base + 4 extra users
110
Base + 4 extra users

Timely prices are approximate GBP conversions from their NZD pricing. Does not include consultation forms (paid add-on) or SMS costs.

3-user clinic: £28/month cheaper

A 3-person team on Timely Build pays around £48/month — before consultation forms or SMS. ManagePatients Starter is £19.99/month and includes both.

ManagePatients Starter
£19.99/mo
Forms + SMS included
Timely Build × 3 users
~£48/mo
No forms, no SMS
Timely Elevate × 3 users
~£70/mo
No forms, no SMS
Start free trial — no card needed

The biggest difference

Consultation forms: add-on vs included

Timely: add-on cost

Consultation forms

Timely requires a paid add-on to unlock consultation and intake forms. That means you're paying extra for a feature that's essential for almost every clinical service — health screening, consent, medication history.

Timely consultation forms: paid add-on on top of your monthly fee

ManagePatients: included always

Consultation forms

Every ManagePatients plan includes the full consultation form builder. Custom questions, yes/no, multiple choice, date fields, consent. Auto-sent by email and SMS. Responses linked to each appointment.

Included from your first appointment — no add-on, no extra charge

Feature by feature

Full feature comparison

Every dimension, side by side

Pricing

ManagePatients
Timely
Starting price (1 user)
Similar at 1 user
£19.99/mo
~£20/mo
Price for 3 users
Timely charges per extra user
£19.99/mo
~£48/mo
Price for 5 users
ManagePatients stays flat
£49.99/mo
~£76–£110/mo
Per-user fees
None
Yes — per extra user
Booking fees / commission
Both charge no commission
0%
0%

Consultation forms

ManagePatients
Timely
Consultation / intake forms
All plans
Paid add-on
Form builder (drag & drop)
Limited
Auto-sent after booking
Email + SMS
Email only (add-on)
Responses linked to appointment
Consent capture included
Via add-on

Communications

ManagePatients
Timely
Email reminders
Included
Included
SMS reminders
Bundled credits
Extra cost per SMS
SMS credits included
100–2,000/mo
None — pay per message
Review request automation
Custom email templates

Booking & payments

ManagePatients
Timely
Online booking page
Deposit / payment at booking
Included
Home visit / mobile bookings
Built in
Basic — no radius zones
Travel radius zones
Waitlist management
Limited
WordPress plugin
Included

Data & compliance

ManagePatients
Timely
Data storage location
UK/EU
New Zealand
GDPR compliant
UK VAT invoicing
Patient data export

Admin & records

ManagePatients
Timely
Patient records
Before/after images
Clinical alerts & flags
Limited
Recurring appointments
Multiple locations
From Starter
Timely data import
Direct API import

Comparison based on publicly available information as of 2025. Timely pricing in GBP is approximate (converted from NZD).

Data sovereignty

Built in the UK, for UK clinics

Timely is a New Zealand company. Your patient data leaves the country.

UK data storage

All patient data stored in UK/EU-region servers. Timely stores data in New Zealand.

UK regulations

Built around UK GDPR, VAT, and healthcare practice — not adapted from a foreign market.

UK support

Support team based in the UK. We understand your clinic, your patients, and your software.

Ready to make the switch?

Import your Timely patients in minutes. Your booking page is live before your next appointment.

Start your free 14-day trial

No credit card · Cancel anytime · UK-built & hosted